Mairead Roden holds a Bachelors of Arts degree in English Literature from Western Washington University and a Certificate in Technical Writing and Editing from the University of Washington. She is certified as an internal auditor for ISO 9001, TS 29001, and API Specs Q1 and 6A. She joined Freer Consulting in 2013 for a technical writing project and has since enjoyed a variety of work ranging from process development to internal auditing.
Prior to Freer Consulting, Mairead worked as a Technical Writer in the healthcare IT industry—primarily on Electronic Medical Records. Deliverables ranged from technical installation instructions and configuration guides to more digestible end user guides and online help.